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Contact Us

Contact us

Customer Service Center

787.281.2800 (Metro Area) o 1.888.758.1616 (Toll Free)

For the hearing impaired (TTY):

1.866.627.8182

Office Hours:

Monday thru Friday 8:00 a.m. to 8:00 p.m.

Saturday from 8:00 a.m. to 4:30 p.m.

Provider Service Center

Call Center Provider Services

787.620.2535 (Metro Area) o 1.800.981.4766 (Toll Free)

Office Hour:

Monday thru Friday 8:00 a.m. a 8:00 p.m.

Service Centers

MCS members can visit any of our Service Centers Monday through Friday from 8:00 a. m. to 5:00 p. m. located in:

Central Office
MCS Plaza, 1er piso Suite 105, 255 Ave. Ponce de León, San Juan, PR 00916-1919

Aguadilla
Aguadilla Mall, State Rd. #2 Km. 126.5, Booth 3 Suite 195, Lot #46

Arecibo
Galería Pacifico, Bo. Tanamá Carr. 10

Bayamón
San Miguel Plaza Building 2 Las Rosas Street Santa Cruz Corner Bayamón, PR 00961

Caguas
Calle Marginal Carr. 1 Km. 33.3 Bo. Bairoa (al lado de McDonald’s) Entrada Angora Industrial Park

Carolina
Escorial Office Building I. Parque Escorial Ste. 100. Bo. San Antón Ave. Sur 1400, Carolina, PR 00987

Fajardo
Local I Ralph Food Warehouse, Carr.3, Esq. Calle Igualdad, Km 45.5, Bo. Quebrada, Fajardo, PR 00784

Guayama
Condominio Commerce Plaza #1 Carr. 3, Int. Carr.54, Local 101 D Guayama, PR 00784

Manatí
Centro Plaza Carr. 2, Local 6 Manatí, PR 00674

Mayagüez
Santander Securities Plaza Bldg., #349 Hostos Ave., Suite 103

Ponce
MCS Building
Ave. Tito Castro 601 Carr. 14 Km. 4.2, Ste. 105 Bo. Machuelo Abajo Ponce, PR 00716

If you have any questions, contact us:

MCS Healthcare Holdings, LLC.

PO Box 9023547

San Juan PR 00902-3547

For more information about our services
or any questions, write us here