Questions for Administrators
1. What services does MCS provides to administrators?
2. What kind of response does MCS Customer Service provides?

Questions for Employees
1. What should I do if I lose my health plan card?
2. If my address changes, should I notify it?
3. What should I do if my dependants or I have another health plan?
4. What should I do once my baby is born?
5. Can I include an adoptive child to my health plan coverage?
6. Can I keep my child under my health plan coverage once he (she) turns 19?
7. If I get married, can I include my spouse in my health coverage?
8. Can I eliminate or cancel coverage for dependants included in my contract?
9. What are my alternatives in such cases as the cancellation of a dependant’s coverage or a divorce?
10. What should I do if my doctor in Puerto Rico refers me to receive a specific service in the United States?
11. If I need help or additional information about my health plan, whom should I contact?
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